Air Operation (Senior/ Supervisor Level)

Mô Tả Công Việc

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Support in space arrangement / procurement capacity with carriers / coload partner.Dealing with issuing MAWB , transmit data FWB/FHL , internal management systemsRecord reservations and ensure all aspects of the bookings are properly recorded in file.Provide timely feedback in shipment issues / solution to Overseas offices, Sales and Customers for regarding cargo shortage/ damage/ any claims.Ensure all file closing and required report are done accurately, in a timely manner across internal systems.Collaborate with internal team members to ensure efficiency, excellent customer service and creative problem resolution.Perform other duties, as assigned by management. Yêu cầu công việc:Education & Qualifications: Bachelor’s Degree or DiplomaWorking Experience:2-3 years of related experience in Airfreight industry (Airline/GSA, Freight Forwarding) either dealing with Air cargo reservation /operation / handling and documentation.Fluency in English is a must.Comfortable working within a fast-paced and deadline-driven environment.Ability to work under pressure.Strong analytical skills and problem-solving mentality.Commercial experience/capabilities.Strong customer service and interpersonal communication skills and the ability to resolve conflicts in a professional and urgent manner.Proficient in relevant computer applications.Strong attention to detail and accuracyGood understanding and experience in air freight documentation, Airlines / Freight forwarding system, countries regulation, airline operations, air export operations.Must be able to prioritize tasks.Ability to work independently or as a flexible team player.Calm, professional, helpful, and courteous always.Các phúc lợi dành cho bạn:13th month Salary, BonusFull paid for Social Insurance, Health InsuranceTeam activities, company outing trip Ngành nghề: Xuất nhập khẩu, Vận chuyển / Giao nhận / Kho vận, Dịch vụ khách hàng Kinh nghiệm: 2 Năm Cấp bậc: Trưởng nhóm / Giám sát Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh

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