Associate Manager - HR Outsourcing Services

Associate Manager will lead an HR outsourcing service team at Talentnet. The position holder is also responsible for managing all activities related to contractors while maintaining a strong relationship with clients to find additional opportunities for business growth.

A. Financial Goal Achievement

Lead the team to achieve the set target of the whole team

Be responsible & follow up payment of clients

B. HR Operations Service Delivery

Manage, oversee end-to-end payroll processing for clients with high quality and timely manner

Reconcile monthly and year-end payroll processes, ensuring accuracy in statutory and other returns while handling complex and time-sensitive calculations.

Audit payroll data and staff record changes to verify that adjustments, statutory payments (e.g., Social Insurance, Health Insurance, and Unemployment Insurance), and calculations comply with regulations.

Work with Government Authorities to submit required documents

Collaborate & guild Supervisors/ Consultants to develop standardized procedures, forms, and formulas to facilitate the preparation of weekly/ monthly/ quarterly reports and reconciliation of data.

Support legislative, procedural, and system changes, maintaining up-to-date policies, and assisting in staff training on new regulations and best practices.

Make sure all activities related to the contractors contain Onboarding and Off Boarding Process, Labor Management, Consultancy, Insurance, PIT finalization based strictly on Talentnet standard and process.

Streamline working processes

Implement innovative ways of working and tools to improve productivity, maximize margins

Work closely with related teams to ensure that data is accurately integrated into payroll processing

Liaise with related teams to ensure alignment in processes

Review, ensure accurate and up-to-date records of all payroll-related transactions

Review, ensure client & internal reports in compliance with local regulations

Ensure all activities align with company policies, working process, procedures, laws regulations, preventing compliance risks

Support internal audits by providing accurate records and thorough explanations of procedures (if any)

C. Business Development and Customer Services

Consult clients on labor-related regulations and assist them in understanding relevant documents and processes (if any)

Investigate and actively bring to resolution of customer questions

Visit clients to get the inquiries and information if required

Visit clients to introduce services offered by TalentNet

Develop and maintain strong relationships with clients

D. Team Management & Development

Learn and develop by self

Manage team members in terms of performance, development

Give team’s direction and pathways to achieve team goals

Train team to equip with necessary skills for better service delivery

Manage resources to enhance efficiency, maximize margins

Conduct in sharing sessions within or in inter-team

E. Project management

Lead or support BU/Corporate projects that are both strategic and operational

Graduated from University/College (preferably Human resources, Business Administration, Economics, Law)

At least 5 years of leadership experience in HR Operations (Payroll processing, Onboarding and Off Boarding Process, Labor Management, Insurance, PIT finalization). Experience in large-scale companies is a big plus.

Advanced knowledge of Labor Code & Insurance Law, Personal Income Tax (PIT)

Highly understands and equips updated knowledge, trends of HRM value chain and its processes such as: Talent Acquisition & Development, Compensation & Benefits, Performance Management, Employee Relations... to generate insights, initiatives to provide total HR solutions to the clients

Advanced skills of operation management, stakeholder management, project management, problem solving and decision making

Proficient English communication

Growth mindset and one-team mindset

Ngành nghề: Nhân sự

Kinh nghiệm: 5 Năm

Cấp bậc: Quản lý

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh