Collection Strategy & Analytics Manager (English Communication)

This person will be responsible for managing the collection strategy and analytics for Viet NamResponsibilities:Monitor key Collection performance indicators including roll rates, collection efficiency and effectiveness. Present any findings / insights and actionable recommendations to management in a weekly regular meeting.Work closely with the collections team to ensure alignment between strategy and operations.Regularly evaluate and adjust collection strategies through data-driven decision-making and feedback loops.Work with the data science team to integrate advanced analytics into collection strategies.Continuously implement A/B testing for different collection strategies to determine which approaches are most effective and optimize recovery.Actively identify opportunities to improve Collection performance.Participate in new product/program launch and process change Implementation.Manage, Support, review and monitor a team of local Analysts and make sure they scale-up and grow.

5+ years of experience in collections, risk management, or a related analytics roleStrong knowledge of data analysis and statistical tools (e.g., SQL, Python, R, SAS)Strong English communication skillsExperience with collection management systems and decision engines, especially in Robot-based collection methods, and segmentation methodology for effective collection strategiesAnalytical and creative problem solver, with flexibility to accommodate business needs and high attention to detailsAbility to contribute consistently and positively in a fast-paced environment Ngành nghề: Tài chính / Đầu tư Kinh nghiệm: 5 Năm Cấp bậc: Quản lý Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh