Concentrix Cebu Hiring Newbie BPO Non Voice TSR

CONCENTRIX CEBU IS HIRING – NON-VOICE ACCOUNT

SHS GRAD / HS GRAD (OLD CURRICULUM) | NO BPO EXPERIENCE REQUIRED

Looking to start your BPO career in Cebu with a non-voice role?

Concentrix Cebu is hiring for Non-Voice Accounts, but applicants must be voice-ready in case business needs require phone support.

This is a great opportunity for fresh graduates, career shifters, and first-time BPO applicants who want a stable company with long-term growth.

NON-VOICE ACCOUNT (Chat / Email / Back Office – based on availability)

Applicants must be VOICE-READY if needed by the account

No BPO experience required – open to newbies

Paid training with full guidance

Supportive trainers and beginner-friendly environment

Competitive salary package + allowances

Performance incentives and night differential (if applicable)

Handle customer inquiries via chat and/or email

May transition to voice support depending on operational needs

Follow response guides, tools, and workflows

Maintain quality, accuracy, and proper documentation

While the role starts as non-voice, flexibility for voice support is required.

Senior High School (SHS) Graduate or

High School Graduate (Old Curriculum)

Basic English communication skills

Voice-ready and flexible to handle calls if needed

Willing to work onsite in Cebu

Open to shifting schedules

Applicants from other industries are welcome!

(Service crew, retail staff, hotel staff, office assistants, fast food crews, store cashiers, fresh grads, and career shifters)

WHY CONCENTRIX?

One of the most stable BPO companies in the Philippines

Clear career paths (QA, SME, Team Lead, Trainer)

Strong training culture and employee support

Ideal company to build solid BPO experience

LOCATION – CONCENTRIX CEBU

Accessible for applicants from:

Cebu City, Mandaue, Lapu-Lapu, Talisay, Consolacion, and nearby areas