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CS & LOGISTICS SUPERVISOR (9 months contract)

Bình Dương, Thành phố Tân Uyên (Vietnam)•MID•CONTRACT
Mức Lương Dự Kiến (Thỏa thuận)
25.000.000 - 45.000.000 ₫/ tháng (Ước tính theo cấp bậc)
15 ứng viên đã nộp408 lượt xem

Kỹ Năng & Tech Stack Yêu Cầu

CSLogisticsKho vậnGiám sát Kho vậnDistributionCustomer Servicehãng tàuTrưởng Phòng Điều Phối Xe ContainerGiám Sát Điều Phối Vận Tải

Nội Dung Tuyển Dụng & Đãi Ngộ

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Mô Tả Chi Tiết

I. Job Summary:

The CS & Logistics Supervisor is responsible for allocating all resources, including equipment, facilities

and employees. The CS & Logistics Supervisor controls and maintains CS and warehousing activities

effectively.

II. Duties and Responsibilities

A. Reqular duties

Customer Service Management
Order Management
Oversee the entire Order-to-Delivery process.
Ensure orders are processed accurately and within committed timeframes.
Coordinate with Sales, Production, Warehousing, and Transportation to ensure delivery schedules are

met.

Customer Care
Receive and resolve customer complaints.
Ensure customer inquiries are responded to within defined SLA timeframes.
Monitor customer satisfaction levels and propose improvements.
Data Management
Verify order accuracy within ERP/SAP/WMS systems.
Monitor order backlogs and process outstanding orders.
Analyze order trends and report findings to management.
Implement/ follow the safety, hygiene and sanitation requirements in the warehouse at all

times.

Coordinate closely with Sales Team, Export, Planning and Production team for FG plan and

exported requirements.

Monitor and supervise the daily report of warehouse and CS staffs.
Manage stock control
Prepare periodic reports and maintain files of warehouse related documents for future

reference.

Drive logistics target base on established KPls.
Controlling and arranging warehouse and CS personnel over all warehouse and CS

activities.

B. Duties that occur at irregular intervals

Coordinate with supervisors and staffs of other department for other issues.
Do other Logistics tasks that maybe assigned by immediate superior.

C. Level of supervision RECEIVED

Report to Logistics Manager/ Supply Chain Manager-

D. Level of supervision EXERCISED

None

E. Responsibility on the safety of others

Monitor and supervise the health and safety in workplace.
All incidents reported within 1 hour.
Initiate actions to improve health and safety within area of responsibility.

F. Responsibility on equipment, tools and/or material

Responsible for monitoring and controlling equipment used in the CS and WH operation.
Responsible for monitoring, controlling material for tracibility, audit activities.

G. Responsibility on training other people

Training for new warehouse supervisor, team leader, CS staff, WH staff

H. Responsibility on Food safety and Quality

Ensure FG received, stored and issued meet safety and quality.

Experience, Knowledge & Training

Experience in Logistics and Customer Service is preferred.

Warehouse Management.

Transportation Management.

Customer Service Management.

SAP/WMS/TMS

Good working knowledge of office information systems and computer skills.

Ability to work under high pressure, work independent, work well with other.

Good in English skills.

Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Thực phẩm & Đồ uống

Kinh nghiệm: 5 Năm

Cấp bậc: Trưởng nhóm / Giám sát

Hình thức: Thời vụ/ Nghề tự do

Địa điểm: Bình Dương

Về Công Ty Tuyển Dụng

URC Vietnam Co., Ltd. logo

URC Vietnam Co., Ltd.

Bình Dương, Thành phố Tân Uyên

Tra Cứu Lương Thị Trường

Xem bảng phân vị mức lương Median, p25 và p90 cho vị trí MID CS & LOGISTICS SUPERVISOR (9 months contract) tại Vietnam.

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