CSR Chat Support (Non Voice)
Kỹ Năng Yêu Cầu
Mô Tả & Yêu Cầu Chi Tiết
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Mô Tả Chi Tiết
Job Summary
We are looking for a Customer Service Representative (CSR) – Chat Support to assist customers through chat, respond to inquiries, resolve concerns, and provide excellent customer service.
Yêu Cầu Năng Lực & Kinh Nghiệm
At least 6 months of BPO experience, preferably in a chat support or non-voice account.
Typing speed of at least 50 WPM.
Excellent written English communication skills.
Strong problem-solving and multitasking abilities.
Computer literate and able to navigate multiple systems.
Willing to work on shifting schedules, weekends, and holidays.
Mô Tả & Trách Nhiệm Công Việc
Handle customer inquiries and concerns through chat.
Provide accurate information about products, services, and company policies.
Resolve customer issues professionally and efficiently.
Document customer interactions and update records.
Meet established performance targets for quality, productivity, and customer satisfaction.
Thông Tin Doanh Nghiệp Tuyển Dụng
EuroAsia Executive Search Inc
Taguig, National Capital Region
Tra Cứu Lương Thị Trường
Xem phân vị mức lương Median, p25 và p90 cho vị trí này. (MID CSR Chat Support (Non Voice) - Philippines).
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