CSR Specialist/ Chuyên viên Trách nhiệm Xã hội

A. Full Ownership of Compliance & Audit Management

Lead and manage all social compliance activities within the factory

Ensure factory is audit-ready at all times (announced & unannounced)

Coordinate and handle:

client audits

third-party audits (BSCI, SMETA, WRAP…)

government inspections

Act as main contact point with auditors and clients

B. Supplier Audit & External Compliance

Evaluate compliance risks and gaps at supplier level

Follow up CAP and ensure proper implementation

C. CAP Management & Issue Closure

Take full ownership of Corrective Action Plans (CAPs):

root cause analysis

corrective & preventive actions

follow-up until closure

Ensure findings are:

closed on time

sustainable (no recurrence)

D. Operational Compliance & Legal Implementation

Handle daily compliance operations related to:

labor law

working hours control

wage & payroll practices

Ensure compliance is practical and aligned with factory operations

E. System Improvement & Standardisation

Develop, review, and standardise:

policies & procedures related to social compliance

working hours and overtime control

wage calculation and documentation

Identify risks such as:

overtime control gaps

inconsistency between records and reality

Implement practical improvements, not just documentation fixes

F. Factory Collaboration & Smooth Operations

Work closely with:

Production team

HR team

Planning  to ensure compliance is applied without disrupting production

Ensure factory operations run smoothly, sustainably, and in compliance

·         Build and drive a strong compliance culture within the factory

G. Training & Awareness (Staff & Workers)

Deliver training to staff and workers

Cover:

worker rights

grievance mechanisms

compliance awareness

Ensure training is:

practical

understandable at shop-floor level

effectively implemented

H. Reporting & Escalation

Provide clear updates to CSR Manager:

compliance status

risks and gaps

audit readiness

Escalate issues with proposed solutions (not only problems)

Perform other tasks as assigned by line manager

Ensure compliance is effectively implemented in practice, not only on paper.

Education & Experience

Bachelor's degree in Law, Human Resources, Environmental Studies, Social Sciences, or related fields.

Minimum 3–5 years of experience in CSR/Social Compliance within the garment manufacturing industry.

Hands-on experience with BSCI, SMETA, WRAP, or similar social compliance standards.

Proven experience managing customer audits and Corrective Action Plans (CAP).

Skills & Knowledge

Strong knowledge of labor law, working hours management, wage and payroll compliance.

Ability to independently manage audits and communicate effectively with auditors and customers.

Strong analytical, documentation, problem-solving, and coordination skills.

Language

Good English communication skills (spoken and written).

Mindset & Attributes

Strong ownership and accountability.

Practical, solution-oriented mindset.

Detail-oriented, proactive, and confident in driving improvements.

Ngành nghề: Dệt may / Da giày / Thời trang, Sản xuất / Vận hành sản xuất, Ngành khác

Kinh nghiệm: 3 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh