Customer Service - Chinese

ROLES:· Liaise with clients/ GBL for all correspondence including inquiries, quotations, receipt of orders, payment.· Strengthen relationship with clients; receive their feedback and have proper actions; coordinate with Vietnam Hardlines Lab Manager to settle client complains and claims.· Define potential clients and approach them via phones, emails, etc.· Initiate promotion schemes and other marketing activities.· Support Administrators with invoices, reports if required.· Continuous updating and filing of all documents in Vietnam Hardlines Lab / Inspection Hardlines including File Management Checklist and W/O book.· Support the Section Heads and Sector Manager with other duties as directed by the Section Heads and Sector Manager. PROFILE / COMPETENCIES OF THE PERSON REQUIRED:· Chemical College graduated or above.· English level B equivalent.· Chinese - HSK 4 or above.· Good communication skill.· Typing and computer skill. Ngành nghề: Dịch vụ khách hàng, Hóa học, Đồ gỗ Kinh nghiệm: 1 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh