CÔNG TY TNHH ANIMAL DOCTORS INTERNATIONAL VIỆT NAMĐược đăng bởi Jobryva (Quản lý: [email protected])
Customer Service Officer – Pet Hospital (Fresher Welcome)
Hồ Chí Minh, Thành Phố Thủ Đức (Vietnam)•MID•FULL_TIME
Mức Lương Dự Kiến (Thỏa thuận)
25.000.000 - 45.000.000 ₫/ tháng (Ước tính theo cấp bậc)
12 ứng viên đã nộp698 lượt xem
Kỹ Năng & Tech Stack Yêu Cầu
Nhân viên chăm sóc khách hàngCustomer servicesCustomer CareCustomer SupportAnimal HospitalPet ClinicPet CareThú yClinicHospital
Nội Dung Tuyển Dụng & Đãi Ngộ
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Mô Tả Chi Tiết
Key Responsibilities
Serve as 'Ambassadors' – creating and maintaining goodwill for the hospital, while stationed at the front desk in the reception area.
Answer and triage phone calls, emails, messages from clients.
Troubleshoot issues over phone calls, chat and handle customer complaints.
Make calls, follow up and update on lists of customers.
Schedule appointments and other patient visits in the appointment book, including re-check appointments, surgeries, and drop offs.
Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed.
Relay appropriate information to/from clients to doctors and/or management.
Quickly understand client needs and initiate the process of meeting those needs.
Help new clients completely fill out the registration form. Inform new clients about services, etc. that we offer.
Maintain proper documentation in the electronic medical record.
Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager.
Present and explain fee estimates for treatment/surgery to clients.
Process payment transactions.
What We Are Looking For
Good English communication skills.
No experience or up to 1 year of experience.
Phone skills and client service skills (plus).
Friendly, outgoing, 'people-oriented' personality.
Well groomed, organized, and detail oriented.
Ability to handle money accurately and honestly.
Sound decision-making skills.
Ability to multi-task while working in a stressful environment.
What You Will Get
Negotiation Salary. Competitive remuneration package
Dynamic, supportive environment
International Company with many different nationalities. Work an international working environment
Year-End Salary Review
A rewarding & meaningful role where you make a difference in pets' lives
Frequent Team Building Activities
Ngành nghề: Dịch vụ khách hàng, Chăn nuôi / Thú y, Hành chính / Thư ký
Kinh nghiệm: 1 Năm
Cấp bậc: Nhân viên
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh, Hà Nội
Về Công Ty Tuyển Dụng
CÔNG TY TNHH ANIMAL DOCTORS INTERNATIONAL VIỆT NAM
Hồ Chí Minh, Thành Phố Thủ Đức
Tra Cứu Lương Thị Trường
Xem bảng phân vị mức lương Median, p25 và p90 cho vị trí MID Customer Service Officer – Pet Hospital (Fresher Welcome) tại Vietnam.
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