Customer Services Representative - Davao
Kỹ Năng Yêu Cầu
Mô Tả & Yêu Cầu Chi Tiết
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Mô Tả Chi Tiết
Customer Service Representative
Location: Cebu City
Experience Required: No experience
Employment Type: Full-Time
Job Summary
We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Cebu.
Mô Tả & Trách Nhiệm Công Việc
Handle customer inquiries via phone, email, or chat in a professional manner
Resolve customer complaints and provide appropriate solutions
Maintain accurate records of customer interactions and transactions
Provide product and service information to customers
Escalate complex issues to the appropriate department when necessary
Meet performance metrics and customer satisfaction targets
Yêu Cầu Năng Lực & Kinh Nghiệm
Minimum of 1 year experience in customer service, call center, or related field
Excellent verbal and written communication skills
Strong problem-solving and multitasking abilities
Ability to work in a fast-paced environment
Basic computer and data entry skills
High school diploma or equivalent required; college level is an advantage
Chế Độ Đãi Ngộ & Phúc Lợi
Competitive salary package
Chế Độ Đãi Ngộ & Phúc Lợi
Paid training and career development opportunities
Friendly and supportive work environment
Opportunities for career growth
Tra Cứu Lương Thị Trường
Xem phân vị mức lương Median, p25 và p90 cho vị trí này. (MID Customer Services Representative - Davao - Philippines).
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