LOTTE FINANCE VIETNAMĐược đăng bởi Jobryva (Quản lý: [email protected])
Digital Business Data Analyst
Hà Nội, Hà Nội (Vietnam)•MID•FULL_TIME
Mức Lương Công Khai
25.000.000 ₫ - 45.000.000 ₫/ tháng
12 ứng viên đã nộp618 lượt xem
Kỹ Năng & Tech Stack Yêu Cầu
Digital Business Data Analyst
Nội Dung Tuyển Dụng & Đãi Ngộ
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Mô Tả Chi Tiết
Build and maintain Digital Lending performance dashboards across Customer App, Sales App and related digital channels.
Own funnel tracking for key lending journeys, including membership, onboarding, pre-screening, pre-scoring, document upload, application creation, underwriting status, approval, disbursement and application closure.
Analyze customer drop-off, pending cases, rejection reasons, processing time, device/app version issues, campaign source performance and journey bottlenecks.
Define event tracking
requirements
with Product Owner, UI/UX and IT before go-live to ensure new features can be measured properly.
Track feature performance after release and provide post-release impact review on conversion, adoption, productivity and operational efficiency.
Build Sales App performance reports, including application volume, sales usage, status aging, rework rate, document pending, processing time and production issue impact.
Monitor campaign, push notification, popup, cross-sell, partner leads and other digital acquisition activities to evaluate lead quality and conversion effectiveness.
Support backlog prioritization by providing data evidence on business value, customer impact, funnel leakage and operational pain points.
Prepare regular management reports and insight summaries for Head of Digital Lending, Product Owners and senior stakeholders.
Work with IT/Data teams to validate data logic, data definition, source system mapping and dashboard accuracy.
Identify data gaps, tracking issues and reporting limitations, then propose improvement actions.
Support business case preparation for strategic initiatives such as app consolidation, embedded lending, customer self-apply journey and sales productivity improvement.
3–5+ years of experience in Business Data Analysis, Product Analytics, Digital Analytics, Business Intelligence or Performance Analysis.
Experience in banking, consumer finance, lending, digital product, mobile app or sales performance analytics is preferred.
Strong understanding of funnel analysis, conversion tracking, event tracking, KPI dashboard and business performance reporting.
Ability to translate business questions into data requirements, tracking logic and actionable insights.
Good knowledge of SQL, Excel, Power BI/Tableau/Looker or similar dashboard tools is preferred.
Strong analytical thinking, attention to detail and ability to explain data insights in a business-friendly way.
Experience working with Product, UI/UX, IT, Data, Risk, Operations and Business teams.
Understanding of lending application funnel, customer onboarding, sales app performance or campaign tracking is a strong advantage. Ngành nghề: Ngân hàng, Ngành khác, Tài chính / Đầu tư Kinh nghiệm: 3 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hà Nội
Tra Cứu Lương Thị Trường
Xem bảng phân vị mức lương Median, p25 và p90 cho vị trí MID Digital Business Data Analyst tại Vietnam.
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