Fashion Consultant Executive

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ABOUT THE ROLE We are a premium designer fashion brand specializing in bespoke dresses and custom apparel for international clients. We are looking for a proactive, fashion-savvy Sales & Consultant Executive to deliver personalized consultation and manage customers throughout the entire made-to-order journey—from online inquiries to showroom experiences and order fulfillment. KEY RESPONSIBILITIES 1. Global Online Sales & Customer Consultation (70%) · Respond to international customer inquiries via WhatsApp, Instagram, Email, and Messenger with professionalism and promptness. · Provide personalized styling advice on designs, sizing, colors, fabrics, and custom modifications. · Manage end-to-end order processing, including online measurements, production coordination, DHL shipment tracking, and delivery. · Resolve customer concerns proactively while ensuring a smooth purchasing experience. 2. Showroom Experience & Client Relations (20%) · Welcome overseas clients visiting the showroom and provide a premium fitting experience. · Build long-term relationships with global VIP clients to encourage repeat business and referrals. 3. Operations Support (10%) · Coordinate with the Sales Manager and Production team to monitor order progress and quality control. · Maintain customer records, update order status, and support daily operations. · Fluent in both written and spoken English. · At least 2 years in International Sales, Online Sales, High-end Retail, Fashion Consulting, or Customer Success. Experience in bespoke or made-to-order fashion is an advantage. · Strong communication and customer consultation skills. · Proactive, solution-oriented, and able to work independently. · Good fashion sense with basic knowledge of garment construction, sizing, and fabrics. · Able to multitask and adapt in a fast-paced online sales environment. · Detail-oriented, resilient, self-motivated, and customer-focused. WHY JOIN US? · Gain hands-on experience in international fashion commerce and bespoke garment production. · Receive direct mentorship from experienced Sales Leadership. · Work with sophisticated international and high-net-worth clients. · Enjoy an empowering environment with high autonomy and career growth opportunities. Ngành nghề: Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Dịch vụ khách hàng Kinh nghiệm: 2 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh

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