Governance & Compliance Specialist

At DIGI‑TEXX, we’re not just hiring a compliance officer — we’re inviting you to become a Strategic Compliance Partner who safeguards our growth and champions integrity in the digital BPO space. As Governance & Compliance Specialist, you will ensure ISO standards and client’s

are met while driving continuous improvement across the organization. Joining us means you will: · Shape compliance frameworks that empower innovation in a fast‑paced, international tech environment. · Collaborate with global clients from Europe, the US, and Japan, gaining invaluable international exposure. · Thrive in a multicultural workplace where multiple languages and cultures converge, fueling creativity and collaboration. · Advance your career with a clear progression path toward leadership roles and management opportunities. Report to: Director of Corporate Governance & Compliance Working location: 2nd Floor, Anna Building, Quang Trung Software City, District 12, HCMC Working time: Monday to Friday What You’ll Own & Drive Policy and Record Management: Review, update, and control policies, procedures, and documentation related to QMS, ISMS, and compliance; ensure audit records and evidence are properly maintained. Compliance Oversight: Monitor compliance across all departments; identify risks, implement mitigation actions, and report non‑compliance to leadership Audit & Certification: Lead internal audits from planning to reporting; coordinate external audits with certification bodies and customers; ensure successful completion of ISO 9001, ISO 27001, and other certifications. Compliance Communication: Act as the compliance contact point for all departments; respond to inquiries from customers, clients, and regulators; facilitate collaboration across departments to resolve compliance issues quickly. Training & Awareness: Develop training materials on governance, compliance, and legal topics; deliver workshops and learning sessions; promote a culture of ethics, integrity, and compliance throughout the organization. Continuous Improvement: Drive initiatives to improve compliance frameworks, QMS, and ISMS; work with cross‑functional teams to identify process improvements; support the organization in meeting customer expectations, business objectives, and regulatory requirements. Bachelor’s degree in law, quality management, or related field.Minimum 3–5 years of experience in compliance, governance, or audit roles within IT, BPO, or service sectors.Strong knowledge of ISO 9001, ISO 27001, and corporate compliance frameworks. Understanding about GDPR/PDPL is a plus.Proven experience in internal audits and external audit coordination.Ability to identify risks, propose corrective actions, and ensure operational safety.Skilled in communication, stakeholder management, and cross-department collaboration.English proficiency at B2 level or higher.Strategic mindset with ability to drive continuous improvement.Willingness to travel domestically and internationally when required. Ngành nghề: Ngân hàng, CNTT - Phần mềm, Bảo hiểm Kinh nghiệm: 3 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh