INTERNATIONAL SALES SPECIALIST

Kỹ Năng & Tech Stack Yêu Cầu

Mô Tả Công Việc

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2.1. International Customer Development and Relationship Management Proactively identify, approach, and develop potential international customers, distributors, and agents, focusing on Southeast Asia and other key markets. Introduce products, provide samples, understand customer needs, prepare quotations, and follow up on customer feedback. Participate in commercial negotiations, facilitate contract signing, and close sales in accordance with approved company policies. Maintain relationships with existing customers, address feedback, encourage repeat orders, and identify new business opportunities. 2.2. Export Order Coordination and Management Monitor the entire order lifecycle, from quotations, order confirmation, and contract signing to payment and delivery, while keeping customers updated on progress. Coordinate with internal departments and outsourced export service providers and logistics partners to ensure timely and effective order fulfillment and resolve arising issues. Monitor export documentation and shipping procedures, coordinating matters related to contracts, international payments, transportation, and customs clearance. Receive customer requests regarding product documentation, packaging, and market information; coordinate with relevant departments to ensure timely responses. 2.3. Market Research and Business Development Support Collect and analyze information on customer demand, market prices, competitors, and distribution channels in assigned markets. Monitor trends in the mother and baby food and nutrition industry; identify market opportunities and propose customer acquisition strategies and suitable sales support initiatives. Participate in international trade fairs and exhibitions and explore B2B sales channels in accordance with company plans. 2.4. Customer Information Management and Reporting Maintain and update customer databases, communication records, and sales opportunity pipelines. Monitor sales performance against assigned targets and prepare periodic reports on customers, orders, revenue, and market developments. Perform other related duties as assigned by the Export Sales Manager. 3.1. Educational College diploma or bachelor’s degree in International Business, International Economics, Foreign Trade, Business Administration, or a related field. Proficient in all four English skills (listening, speaking, reading, and writing), with the ability to communicate and work effectively with international customers. Basic understanding of export sales procedures, quotations, international sales contracts, Incoterms, and international payment methods such as T/T and L/C. 3.2. Experience 1–3 years of experience in Export Sales or International Business. Hands-on experience working directly with international customers. Experience in FMCG, food and beverage, or mother and baby products is preferred. 3.3. Skills and Competencies Strong communication, negotiation, and customer persuasion skills. Proactive, commercially minded, quick to identify business opportunities, and results-oriented. Good organizational and customer follow-up skills, with the ability to coordinate effectively across departments. Ability to work under sales pressure, handle unexpected situations flexibly, and demonstrate a willingness to learn. Proficient in office applications for customer data management, order tracking, and reporting. Responsible, proactive, and willing to travel domestically and internationally as required by the job. Ngành nghề: Bán hàng / Kinh doanh, Xuất nhập khẩu Kinh nghiệm: 1 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh

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