IT Executive Retail Infrastructure

Top 3 Reasons To Join Us

The Job

Manage and support cloud environments (Azure, AWS) and virtualization platforms

Manage and handles infrastructure modernization initiatives including network optimazation

Implement and manage infrastructure-level security policies and controls

Ensure compliance with industry regulations

Coorindate with security teams to mitigate risks

Provide input on infrastructure requirements during system design and implementation phases.

A good understanding of incident management, ensuring necessary updatea and follow-ups until case closure with proper resolution.

Maintain and support IT infrastructure

Ensure high availability, performance and security of IT systems

Monitor and troubleshoot infrastructure performances issues and resolve them proactively

Oversee IT infrastructure that support POS systems, in-store connectivity, IT devices and equipments.

Supervise infrastructure support staff or external service providers as needed.

Manage vendor relationships, hardware/software procurement and service-level agreements (SLAs)

Troubleshoot technical issues and provide timely and effective solutions

Provide technical expertise on analysing and providing best solution on technical issues in timely and efficiently.

Classify IT requests according to business guidelines and IT business project plan;

Do a Trend Analysis all issues or incidents and highlight critical and outstanding issues.

Perform system operations and administration tasks, including checking and monitor multiple systems performance on a daily basis and user management.

Perform installation, setup, configuration, migration, upgrading and testing of software applications

Provide 1st level application support.

Able to tourbleshoot and provide solutions for technical issues or routes to appropriate escalation groups.

Perform system operations and administrative tasks including user management, monitoring of multiple system performances.

support company's events when required

Any other duties as and when assigned

Your Skills and Experience

·       Minimum Diploma, preferably in Information Technology, Engineering, Business Administration or a related field.

·       2 years of relevant working experience.

·      Good understanding of Retail, Ecom, Event & Office Operations.

·       Good command of English, both written and spoken.

·       Strong hands-on experience with IT devices, business applications and infrastructure.

·       Strong troubleshooting, project deployment and vendor management skills.

·       Experience in functional specification documentation, system testing and user training.

·       Able to propose and implement technical solutions to meet business and user needs.

Why You'll Love Working Here

Competitive salary

2 months probation with 100% of gross salary and SMUI

13th month salary and yearly bonus

Full benefit package applied according to current Labor law.

Professional and dynamic working environment in international company

Healthcare insurance package and annual health check

Internal employees with 50% discount of Skechers brand

Working day: Mon - Fri (5 days/week)