Manufacturing Quality Support (Nhân viên hỗ trợ chất lượng)_Open for Fresher

Essential Functions/Responsibilities: Quality Ownership – Take shared responsibility for quality metrics within the assigned production area. Cross-Functional Collaboration – Work closely with production supervisors, product, tooling, process, and maintenance techs, as well as Customer Quality Engineers (CQEs) to drive quality prevention and improvement initiatives. Data Analysis & Improvement Planning – Support MQEs in the activities of tracking and monitoring quality metrics, analyzing data trends, and developing action plans for continuous improvement. Issue Investigation & Resolution – Collaborate with supervisors, engineers, and CQEs to investigate internal and external defects or reported issues, identify root causes, implement corrective actions, and track progress until resolution. Quality Standards Guidance – Provide guidance to operators and supervisors on maintaining quality standards. Documentation Updates – Develop, maintain, and/or coordinate the creation of or updates to applicable documentation. In-Process Audits (IPA), Inspections, and Floor Walks – Conduct in-process audits per standards and requirements. Perform directed in-process inspections on specific orders, part numbers, or processes as determined by the Quality Department. Verify adherence to product specifications, proper procedures, and data collection

for new and existing products (e.g., CQA, ASP, and New Products). Also, lead manufacturing floor walks or Gemba walks. Quality Reporting & Communication – Support MQEs in preparing the End-of-Month (EOM) Quality Update following the standard template. Update weekly quality metrics and share Quality Performance (QPs) updates on the Production Communication Board. Material Containment & Issue Management – Identify and implement containment measures for affected materials when necessary. Manufacturing Floor Support – Act as a liaison between Manufacturing and other support groups (Tooling, Engineering, Sales, etc.), as well as different manufacturing areas (Plating, Stamping, Molding, Automation, HDR, etc.). Training & Corrective Action Monitoring – Assist in training and monitoring production operators on specific quality concerns. Support documentation and verification of corrective actions. Skills Development – take up new

assigned by manager Additional Responsibilities – Occasional off shift coverage (if needed). “The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities.” 1. Having experience working in manufacturing (open for fresher)2. Good at problem solving, investigation skills, detail orientation3. Basic English communication4. Be able to use Microsoft Software (Outlook, Excel, Word, Powerpoint)5. Team player and must be able to work with multiple groups of people – Operators, Floor Mgr.’s, Engineers, etc.