Operations Intern

This role provides on-the-ground support to merchants, including payment terminal deployment, onsite visits, staff training, and POSM management. It involves coordinating deployment schedules, troubleshooting merchant issues, and working closely with the Digital Payments team. Strong communication, organization skills, and willingness to travel are essential.

Provide on-the-ground support for merchants which may include onsite visits, staff training, as well as device and Point of Sale Machine (POSM) distribution

Schedule and arrange deployment appointments with merchants from different industries

Build and maintain visibility of internal devices and POSM materials

Troubleshoot and resolve any issues with merchants by liaising with the internal team

Work closely and provide assistance to the Digital Payments team

*Training will be provided.

Able to converse well in English and Chinese in order to liaise with English and Chinese-speaking merchants

Strong logical thinking and organization skills

Good communication and persuasive skills

Responsible and self-motivated individuals

A cheerful and outgoing personality will be advantageous

Ability to multi-task and work effectively and efficiently in a fast-paced environment

Willing to travel around to deploy payment terminals