CÔNG TY CỔ PHẦN DƯỢC PHẨM FPT LONG CHÂUĐược đăng bởi Jobryva (Quản lý: [email protected])
Product Operations (Platform/Omnichannel)
Hồ Chí Minh, Quận 7 (Vietnam)•MID•FULL_TIME
Mức Lương Công Khai
25.000.000 ₫ - 45.000.000 ₫/ tháng
24 ứng viên đã nộp1273 lượt xem
Kỹ Năng & Tech Stack Yêu Cầu
Nội Dung Tuyển Dụng & Đãi Ngộ
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Mô Tả Chi Tiết
System Operations & MonitoringOperate and monitor E-commerce and Omnichannel systems (Website, App, CRM, Contact Center, Marketplace integrations)Track system performance, proactively detect and resolve issues to ensure SLA complianceAnalyze system logs, user flows, and operational data to identify issues and risks2. Product Operations & OptimizationTranslate business needs and operational issues into product requirementsWork closely with Product/Tech teams to improve system features and user experienceIdentify bottlenecks in order flow, customer journey, and system processes; propose solutions3. Cross-functional CoordinationAct as a bridge between Business (E-commerce, CS, Marketing) and Product/Tech teamsCollaborate with stakeholders to ensure alignment in system improvements and operationsSupport internal teams in resolving system-related issues4. Projects & System IntegrationParticipate in system integration projects (OMS, CRM, payment, logistics, APIs)Support UAT testing, rollout, and post-launch monitoringTrack project timelines and ensure on-time delivery5. Data Analysis & Continuous ImprovementAnalyze operational data (orders, system performance, customer behavior)Build reports and dashboards to support decision-makingContinuously optimize workflows to improve efficiency and customer experience Bachelor’s degree in Information Systems, Business, E-commerce, or related fields1-3 years of experience in Product Operations / System Operations / E-commerce OperationsStrong understanding of E-commerce operations and system flows (OMS, CRM, order lifecycle)Experience working with cross-functional teams (Business, Product, Tech)Strong analytical thinking and problem-solving skillsExperience in system integration, UAT, or working with vendors is a plusFamiliar with data tools (Excel, Power BI, Google Analytics; SQL is a plus) Ngành nghề: Dược phẩm/ Hóa Mỹ Phẩm, Y tế / Chăm sóc sức khỏe / Thẩm mỹ / Làm đẹp Kinh nghiệm: 3 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh
Tra Cứu Lương Thị Trường
Xem bảng phân vị mức lương Median, p25 và p90 cho vị trí MID Product Operations (Platform/Omnichannel) tại Vietnam.
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