Production Control, Planning & Customer Operations

Manage production planning and control to meet customer demandMonitor loading plan and shipment schedule to ensure on-time deliveryTrack WIP and collect data for daily operation and reportingFollow up cycle time and improve delivery performanceAct as main contact point with customers (via Customer Satisfaction/Sales)Coordinate between customers, Customer Satisfaction / Sales and internal teams (Production, Engineering, etc.)Handle customer inquiries and update order statusPrepare regular reports (daily/weekly/monthly) Bachelor’s degreeAt least 1 year of experience in production control, planning or customer operations is preferredGood attitude, learning mindset and communication skills are also encouraged to applyGood communication in English or Japanese (mandatory, as working with customers)Good at MS Office (especially Excel)Strong communication and coordination skillsCareful, responsible, and able to work under pressure Ngành nghề: Sản xuất / Vận hành sản xuất, Dịch vụ khách hàng Kinh nghiệm: 1 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Bắc Ninh