QC Senior Staff (Customer Claim)

Handle and respond to customer quality claims; prepare and issue claim reports to customers.Analyze defective samples and collaborate with relevant departments to identify root causes.Issue corrective action forms and monitor implementation progress until completion.Communicate with the Sales team regarding quality-related questions and issues.Support team members and perform other tasks as assigned by the supervisor. Bachelor's degree in Chemistry, Textile Engineering or related fields.Candidates with experience in QC or customer complaint handling are preferredGood at English communicationGood command of Microsoft Office. Ngành nghề: Hóa học, Quản lý chất lượng (QA/QC), Dịch vụ khách hàng Kinh nghiệm: null Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Đồng Nai