Quality Engineering Senior Manager/Senior Expert

Top 3 Reasons To Join Us

Top-tier banking environment in Vietnam

Challenging opportunities for the “Greater” You

The Job

Key Accountabilities (1): Automation & Performance QE Strategy

·       Own automation and performance QE strategy across complex platforms and high-impact technology initiatives.

·       Establish quality standards, automation governance, performance testing practices, quality gates, and release readiness criteria.

·       Drive maturity of automation frameworks, reusable test assets, performance practices, reporting, and engineering efficiency.

·       Oversee performance testing for critical journeys, APIs, integrations, services, and system components.

·       Provide senior quality recommendations based on automation coverage, performance results, defect trends, and release risks.

Key Accountabilities (2): Quality Governance, Risk & Improvement

·       Establish quality controls through monitoring, reporting, audit, root cause analysis, and post-release review.

·       Manage quality, performance, security, compliance, operational, and release risks across teams and vendors.

·       Improve quality metrics, dashboards, defect prevention, lessons learned, and continuous improvement practices.

·       Ensure testing tools, environments, access, test data, and automation processes meet quality and delivery standards.

·       Partners with Product Owner, Development Engineering, Business Unit, BA, DevOps, Architecture, Security, and vendors on quality-first decisions.

Key Accountabilities (3): People Leadership & QE Excellence

·       Lead, coach, and develop QE leads and engineers with strong focus on automation and performance capability.

·       Set team priorities, KPIs, delivery expectations, and quality standards aligned with business and technology objectives.

·       Build and retain a high-performing QE team through hiring, onboarding, feedback, coaching, and development planning.

·       Promote quality ownership, engineering excellence, collaboration, and continuous improvement across delivery teams.

·       Act as senior quality advisor for release of readiness, risk trade-offs, major defects, and improvement priorities.

Your Skills and Experience

·       University graduate or higher majoring in information technology, computing, telecommunications, finance or banking

·       Foreign language: English/ according to TCB's regulations in each period

·       Work Experience: 8 -10 years of experience in managing a team that conducts software testing assessments in financial/services/telecommunications organizations.

·       Strong professional knowledge of technology systems in the bank.

·       Having solid testing professional knowledge as ISTQB (International Testing Certificate is preferred) or equivalent knowledge and experience.

·       Knowledge of at least 1 programming language and SQL Server database.

·       Having understanding, knowledge in working with quality standards such as TCVN, ISO, Lean Six Sigma,...

·       Experience in information technology and banking - Experience in software testing

Why You'll Love Working Here

WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?

Investing over 500 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam

You will grow with Techcombank by having the opportunity to learn from top experts from across the world

Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution

Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.