Retail Client Advisor

Customer Service:

Greet and engage with customers warmly, creating a welcoming atmosphere

Assist customers in finding suitable products based on their needs and preferences

Provide personalized styling advice and recommendations

Handle customer inquiries and resolve issues promptly and professionally

Fashion Advisory (Sales)

Achieve individual and store sales targets through effective sales techniques

Upsell and cross-sell products to maximize sales opportunities

Process sales transactions accurately and efficiently

Product Knowledge

Maintain up-to-date knowledge of products, including features, benefits, and trends

Educate customers on product care, fitting, and styling options

Stay informed about new arrivals, promotions, and store events

Customer Relationship Management

Build and maintain long-term relationships with clients to encourage repeat business

Maintain client records and follow up with personalized communications

Notify customers about new products, events, and promotions