Sales & Marketing Executive/Specialist (Customer Growth)

Customer RecruitmentDevelop ideas and execute initiatives to acquire new customers for Con Cung.Customer Retention & Loyalty BuildingDesign and implement programs and activities to increase customer engagement, purchase frequency, and repeat buying behavior (Ex: Paid Membership Programs: Pink Plus, Pink Mom,...; Rewards Programs (C- Rewards, Concung Xu; VIP Programs, etc.).Customer Lifetime Value (CLV) OptimizationLeverage customer behavior data and personalization to increase basket value, drive cross-selling and up- selling, and optimize customer lifetime value.Customer Experience EnhancementWork closely with cross-functional teams (Merchandise, Communication, Online Commercial, Operations, etc.) to continuously improve customer experience across online and in-store touchpointsPerformance Monitoring & OptimizationTrack KPIs and analyze customer-related metrics (return rate, program engagement, purchase frequency, etc.), and propose adjustments and improvements to enhance overall effectiveness.Other Assigned TasksSupport additional tasks assigned by the Manager to contribute to the overall objectives of the department. Education & Knowledge: Bachelor’s degree in Marketing, Business, Economics, or a related fieldExperience: Minimum 2 years of experience in customer growth, CRM, or marketing; experience in retail or FMCG is a plus.Strong logical thinking and analytical skills; proficient in Excel;Detail-oriented and well-organized in handling tasks and projectsCreative and innovative mindsetAbility to multitask effectively and manage prioritiesCapable of working independently under pressure in a fast-paced environment.Good teamwork and cooperative spiritFlexible and proactive in taking initiative.BenefitAnnual bonus: 2 - 3 months under minimum KPI requirementFast promotion opportunities based on personal abilityWork in a dynamic, open, creative environmentRegular training, company team building, birthday bonus Ngành nghề: Tiếp thị / Marketing, Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh Kinh nghiệm: 1 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh