Your role & responsibilities1. PlanningParticipate in proposing and developing plans to implement direct sales activities within the assigned customer segments, products/services, and regions to meet budget and sales targets for both existing and new customers.Build and manage sales funnels for each sales role within the team to ensure business targets are achieved.
Sales ExecutionLead sales staff in acquiring new customers through activities such as booth activation, roadshows, teabreak events, company presentations, QR code placement, ensuring alignment with each employee’s capability.Implement marketing programs and promote product/service sales (cross-selling/upselling), optimizing approaches to potential customers to maximize business performance.Coordinate with relevant departments to resolve issues related to processes, products, and documentation within the team.Continuously improve sales scripts and methodologies.Control the quality of sales dossiers submitted by sales staff; manage sales performance while ensuring compliance with sales regulations.Manage and secure customer data in accordance with bank policies.Prepare business performance reports and other reports as required by management.
Sales SupervisionTrain and supervise staff to ensure compliance with processes and risk control requirements.Monitor direct sales activities.Oversee and evaluate sales staff performance based on KPIs.
Sales Force DevelopmentRecruit, manage, and train employees to enhance team quality.Maintain and update knowledge of products, services, processes, and sales procedures for both customers and the sales team.Train and support new sales staff and those with low performance.
Other DutiesPerform other tasks as assigned by the Center Director, Department Head, and in accordance with internal regulations from time to timeYour skills & qualifications1. Educational QualificationsBachelor’s degree or higher in Economics, Finance & Accounting, Business Administration, Commerce, Technology, or related fields.
Relevant Knowledge/ExpertiseKnowledge of products/services, market trends, industry specifics, and individual customer needs in the banking and financial sector.Understanding of banking practices, procedures, legal regulations, risk management policies, and operational processes related to business activities.Ability to use customer information management systems (CRM).
SkillsStrong analytical skills; ability to identify customer needs; business acumen and sales opportunity recognition; active listening and effective response to customer inquiries while balancing customer