Scrum Master/ Scrum Coach

Top 3 Reasons To Join Us

Môi trường đẩy nhanh phát triển năng lực

Nơi quy tụ nhân tài người Việt trên toàn cầu

Văn hóa thành công, đề cao sáng kiến

The Job

One Mount is Vietnam's largest technological ecosystem that creates solutions along the entire value chain, starting with retail, distribution, real estate, and financial services. Our mission is to build Vietnam's most trusted ecosystem, empowering all people and businesses to realize their full potential at the intersection of technology and humanity.

The Senior Scrum Master/Scrum Coach operates as a delivery enabler and transformation partner, supporting multiple teams and complex product environments.

Beyond facilitating Agile practices, this role is responsible for:

Optimizing end-to-end workflow and delivery predictability

Removing systemic bottlenecks across teams and departments

Enabling teams to operate effectively in a technology- and AI-enabled environment

Contributing to the evolution of Ways of Working across the organization

This role requires a shift from team-level facilitation to system-level impact.

Guide Product Owners and teams in managing Product Backlogs in complex, multi-product environments

Support definition and alignment of Product Vision and Product Goals

Improve flow of work across teams (planning, execution, delivery)

Support roadmap clarity and delivery predictability

Actively monitor and improve: lead time, throughput, delivery reliability

Facilitate alignment across teams and departments

Identify and resolve inter-team dependencies and bottlenecks

Support coordination of large releases spanning multiple teams

Ensure transparency of risks, assumptions, and constraints

Shift focus from local optimization to system-wide performance

Coach teams to become self-organized, outcome-driven, and continuously improving

Support adoption of Agile mindset and practices in a pragmatic way

Enable teams to:Slice work effectively

Manage commitments realistically

Improve collaboration and feedback loops

Reduce reliance on manual facilitation by promoting team ownership

Contribute to the continuous improvement of Ways of Working at team, program, and organizational levels

Support adoption of:Modern delivery practices

Automation and AI-enabled workflows where relevant

Ensure that increased speed does not compromise: Engineering quality, Risk management, Sustainability

Mentor and support Junior Scrum Masters/Agile practitioners

Provide coaching beyond teams, including: Product Owners, Delivery leaders

Share best practices and contribute to internal capability buildingn.

Your Skills and Experience

Minimum 4-5 years of experience working as a Scrum Master, with at least 2 years working with multi-teams or large programs/products.

Advanced Scrum Master Certification (e.g., PSM II, A-CSM) or specialized Scaling Agile certifications (e.g., SAFe SM, LeSS, Nexus) are required.

Experience in participating in creating documentation and organizing internal training programs on Agile/Scrum.

Jira Proficiency: Expert in managing backlogs, sprints, velocity, and progress reports (including Burndown, Control Chart, and CFD).

Jira Customization: Capable of customizing workflows, setting up automation rules, and building filters/dashboards for risk detection and tracking.

Confluence Expertise: Skilled in using Confluence for team documentation, recording decisions, and capturing process improvements (e.g., retrospectives).

In-depth Coaching and Mentoring skills for individuals and other Scrum Masters.

Servant Leadership and Change Management skills.

Excellent communication and negotiation skills at the departmental/organizational level.

Why You'll Love Working Here

Salary & Allowances

13-month salary with annual performance bonus, project incentives, sales incentives (based on position)

Lunch allowance: 730.000 VND/month

Special occasion bonus: 3.000.000 - 5.000.000 VND/year

Annual leaves: Up to 20 days/year (based on levels)

Health: Social insurance, premium health insurance, yearly health check

Laptop, screen and other needed facilities/accounts/tools for work

Career Growth

Yearly salary review and promotion.

Diverse career path: Management or Expert and functions rotation opportunity.

Free learning sources in Udemy, Coursera, O'relly platforms; internal workshop, certification sponsorship.

Recognition and awards at team and organizational levels.

Grow your career with opportunities across the dynamic ecosystem of Techcombank & Masterise Group.

Access special loan offers with competitive interest rates and flexible grace period options tailored to your financial needs.

Working Environment

Open & collaborative working space fosters both individual focus and teamwork activities

Young, dynamic, and collaborative working atmosphere

Unwind zones: gaming, table tennis, yoga, gyms, bath rooms.

Personal lockers with QR code access.

Quarterly/yearly teambuilding & engaged internal events.