NGÂN HÀNG TMCP KỸ THƯƠNG VIỆT NAM (TECHCOMBANK)Được đăng bởi Jobryva (Quản lý: [email protected])

Senior Expert, Business Design & Campaign Management

Hà Nội, Hà Nội (Vietnam)•SENIOR•FULL_TIME

Mức Lương Công Khai

45.000.000 ₫ - 75.000.000 ₫/ tháng

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Kỹ Năng & Tech Stack Yêu Cầu

Nội Dung Tuyển Dụng & Đãi Ngộ

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Mô Tả Chi Tiết

Job PurposeThe job holder is responsible for design and manage effectively sales consulting models / processes on single channel/ Omni to meet the maximum needs ofcustomers and optimize banking performance according to selected CVP by following activities:- Build a Omni sales strategy (selling model)- Design /improve selling consulting models/processes for each customer segment / sub-segment aligning with banking business strategies and goals- Manage and governance effectively and identify problems while implementing designed / improved models / processesKey Accountabilities (1)Build a Omni sales strategy (selling model):- Well understand Omni sales channel and be able to apply in designing, setting up, implementation, and managing business models / processes.Key Accountabilities (2)Design / improve selling consulting models/processes for each customer segment / sub-segment aligning with banking business strategies and goals :1. Design / improve selling consulting models/processes:- Design / improve selling consulting models/processes for each customer segment / sub-segment aligning with banking business strategies and goals- Design process of receiving and managing customer leave- Design selling process in Omni channel/ single channel to get Business targets.

Design selling process for sales team in each segmentation according to approved selling and service model.

Make proposals to relevant departments to synchronize the adjustment of sales model / process with supportive tools / policies, etc.. (such as businessprograms, GCM feature development, reporting system, KPIs policy setting, etc..) to ensure operation, and performance tracking.

Governing effectively and identify problems while implementing designed / improved models / processes (before handover to BAU)- Manage effectively input and output indicators of selling consulting models / processes- Collaborate with stakeholders (Sales Efficiency Management and Business Productivity, Regional Business Development, etc..) identify problems arising fromdata (reported data; observation, customer interviewing, sales force, etc..) for in time and effective solutions- Coordinate with stakeholders for effective communication, implement directions, support to respond to questions related to model / process designs.

Coordinate with DO in developing digital channels for individual customers, offer requests and relevant information for the DO to develop and implement digitalchannel effectively.

Set development

requirements

for the DO to ensure a seamless customer experience at all bank interaction points.

Coordinate with the DO to increase awareness of customers, channels, units, and consulting forces on the developed features in digital channel.Key Accountabilities (3)Resource management and development- Maintain working rhythm through applying Agile work culture,Coporate culture:- Ensure consistent understanding and application of organizational cultural values, behavioral standardsPerform other tasks assigned by the Director, Business Design, Senior Director Business Development Success Profile - Qualification and ExperiencesQualifications:- B.A on Economics/ Finance/ Banking/ Marketing/ BA.

Foreign language (English): At least TOEIC 405 or similarityDomain expertise:- Minimum 12 years of experience in Banking and Finance.

Priority for experience on designing customer experience/ process/ model desinging.

Get experience applying agile working culture' Ngành nghề: Ngân hàng, Tài chính / Đầu tư, Tiếp thị / Marketing Kinh nghiệm: 12 Năm Cấp bậc: Trưởng nhóm / Giám sát Hình thức: Nhân viên chính thức Địa điểm: Hà Nội

Về Công Ty Tuyển Dụng

NGÂN HÀNG TMCP KỸ THƯƠNG VIỆT NAM (TECHCOMBANK)

Hà Nội, Hà Nội

Xem Hồ Sơ & Đánh Giá

Tra Cứu Lương Thị Trường

Xem bảng phân vị mức lương Median, p25 và p90 cho vị trí SENIOR Senior Expert, Business Design & Campaign Management tại Vietnam.

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