A. Key Accountabilities1. Governance & Continuous Improvement & AI Transformation· Lead and manage AI/Digital Transformation projects within the Banking Operations domain, ensuring alignment with business objectives, regulatory requirements, and operational priorities.· Act as (PO) or (PM) in cross-functional projects involving AI, automation, workflow optimization, and data-driven solutions.· Coordinate with Business, Technology, Data, Risk, Compliance, and external vendors to ensure successful project delivery.· Monitor project scope, timeline, budget, risks, dependencies, and deliverables throughout the project lifecycle.
Team Management· Develop and implement training and development plans· Allocate work, manage performance, and ensure a capable workforce3. Operations & Risk Management· Oversee daily operations across payments, remittances, trade finance, and treasury· Ensure compliance with internal policies, regulations, and service standards (SLA, NPS, TAT, FTR)· Identify, assess, and mitigate operational risks· Provide advisory support to business units and customers on products, regulations, and risk matters· Support product development and improve operational processes through automation and digitalization4. Transaction Processing & Control· Manage and approve transactions including LC issuance, guarantees, collections (DP/DA), and domestic/international payments· Supervise trade finance activities (LC advising, confirmation, discounting, factoring) in line with bank policies· Control and authorize transactions on T24, including fees, limits, and related configurations· Oversee correspondent banking activities, Western Union services, and payment investigations5. Treasury & Market Operations· Execute and control FX, Money Market, Derivatives, and securities (GTCG) transactions· Confirm trades, manage collateral, process settlements, and maintain transaction records· Handle bond trading (HNX), transfers, and related accounting activities B. Success Profile - Qualification and Experiences Degree:· Bachelor degree with major in: economics, finance, banking, foreign trade …· Having experience in Project of banking domain: Role PO/Lead of Project/ Project Management· Foreign Language (English): According to the Techcombank's policy Ngành nghề: Ngân hàng, Tài chính / Đầu tư, Quản lý điều hành Kinh nghiệm: 5 Năm Cấp bậc: Quản lý Hình thức: Nhân viên chính thức Địa điểm: Hà Nội
