Service Sales Engineer (Chiller replacement)

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We are seeking a results-driven and technically adept Sales Engineer to drive growth in our Chiller and Airside replacement business. This role focuses on delivering comprehensive HVAC solution-based offerings, building strategic relationships with clients, and managing replacement/upgrade contracts from site survey to project completion 1. Customer Relationship & Account Management • Nurture and maintain robust relationships with existing and potential customers to secure continuous business opportunities. • Proactively engage clients to introduce advanced Chiller, Airside and relevant equipments replacement packages and provide regular technical updates. • Initiate and execute targeted customer engagement activities to enhance brand loyalty. • Manage and regularly update the Customer Relationship Management database for accurate account tracking 2. Technical Sales & Business Development • Drive sales activities for turnkey replacement packages, including the supply and installation of Chillers, Airside equipment, and ancillary systems (cooling towers, pumps, piping, ductworks, and electrical integration). • Conduct technical assessments and propose energy-efficient HVAC optimization solutions based on energy audit references. • Expand market footprint by identifying and acquiring new customers through equipment-base tracking and networking. • Collaborate closely with subcontractors and internal Technical Teams during site surveys to generate precise commercial quotations. • Lead contract lifecycle management, including drafting, reviewing, and negotiating service contracts, pricing, and commercial terms (p. 1). • Develop and deliver high-impact technical presentations and promotional materials (brochures, leaflets) to key stakeholders. 3. Operational Excellence & Compliance • Coordinate with the Technical and Administrative teams to ensure seamless processing of payment and billing documents. • Monitor and report on accounts receivable status to ensure timely debt collection. • Analyze and compile comprehensive sales data (pipeline inquiries, contract status, market trends, and competitor intelligence) for management reporting) • Strictly adhere to company compliance procedures, sales regulations, and operational guidelines. • Partner effectively with cross-functional departments (Technical, Accounting, Legal, and Sales) to ensure smooth project execution Education: Bachelor’s degree in mechanical engineering, Thermal/HVAC Engineering, Electrical Engineering, or related industrial fields. Experience: Minimum of 2-3 years of proven sales experience in the HVAC industry, with a strong preference for contracting sales or Chiller/Applied product business. Technical Skills: Sound knowledge of HVAC systems, Chiller plantrooms, Airside solutions, and on-site technical operations. Languages: Professional fluency in Vietnamese. Basic English communication skills, with the ability to read and understand technical documents in English Soft Skills: Outstanding communication, negotiation, and technical presentation skills. Attributes: Self-motivated, result-oriented, and able to work effectively under pressure in a fast-paced environment. Ngành nghề: Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Điện / Điện tử / Điện lạnh / Điện công nghiệp Kinh nghiệm: 2 Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh

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