Tập Đoàn Karofi HoldingĐược đăng bởi Jobryva (Quản lý: [email protected])
Technical And Quality Leader
Hưng Yên, Hưng Yên (Vietnam)•SENIOR•FULL_TIME
Mức Lương Công Khai
45.000.000 ₫ - 75.000.000 ₫/ tháng
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Kỹ Năng & Tech Stack Yêu Cầu
Technical And Quality LeaderQAQCAssurance
Nội Dung Tuyển Dụng & Đãi Ngộ
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Mô Tả Chi Tiết
Technical System Management (30%) • Develop and implement standardized technical training programs, curricula, and technician competency standards across international markets, including the Philippines, Indonesia, India, and other assigned markets.
Develop and implement technical training programs, curricula, and technician competency standards across the system.
Develop and manage the technical documentation library, including Service Manuals, circuit diagrams, and spare parts catalogs.
Standardize remote and on-site technical support processes across overseas markets.
Team Operations & Market Quality Management (35%) • Assign, coordinate, supervise, and oversee the performance and deliverables of Technical Supervisors responsible for different oversea markets.
Manage MPQ processes, including Arrival Inspection, EWA, and returned products.
Manage the MQR process for new product issues and conduct product Pilots/Trials, subject to Department Head approval.
Consolidate and prepare monthly market product quality reports (MQM).
OEM Business Management (20%) • Receive and handle technical
requirements
and specifications from OEM customers.
Lead the resolution of technical complaints from OEM customers in coordination with Factory QC and R&D teams.
Act as the technical focal point between the OEM Business division and the Factory.
Market Management & Reporting (15%) • Lead and coordinate technical operations across assigned international markets.
Lead weekly Sales–Service meetings and monthly market service meetings.
Review and ensure the quality of service and market quality reports submitted by Technical Supervisors.
Consolidate technical and service performance information from multiple markets and provide management with a comprehensive view of international operations.
Train, coach, and assess the competency of Technical Supervisors.
3–5 years of experience in technical support or product quality management.
Experience in technical training and documentation; factory collaboration is a plus.
OEM customer support experience is preferred.
Bachelor’s degree in Electrical & Electronics, Mechanical Engineering, or related fields.
Good knowledge of water purifiers and water treatment technology.
Proficient in quality tools such as 8D, 5-Why, and Pareto; good working English.
Proactive, resilient, and willing to travel to overseas markets. Ngành nghề: Quản lý điều hành, Sản xuất / Vận hành sản xuất, Điện / Điện tử / Điện lạnh / Điện công nghiệp Kinh nghiệm: 3 Năm Cấp bậc: Trưởng nhóm / Giám sát Hình thức: Nhân viên chính thức Địa điểm: Hưng Yên
Tra Cứu Lương Thị Trường
Xem bảng phân vị mức lương Median, p25 và p90 cho vị trí SENIOR Technical And Quality Leader tại Vietnam.
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