Warranty Admin - Porsche Centre Saigon

Objective:· To ensure accurate and efficient warranty processing according to Porsche Warranty standardsKey tasks and

· Ensuring that warranty repair documentation fulfills Porsche standards (technical knowledge of Porsche repair processes is required)· Creating and submitting warranty claims to Porsche AG within a given time frame.· Ensuring monitor and meeting all warranty related KPI’s and target’s· Warranty Parts Administration (parts control, storage, disposal and return to Porsche factory)· Workshop and Recall Campaign Management to ensure fast completion of campaigns· Warranty reporting· Pre-owned Warranty management and sales· Participating in overseas and in-house technical and none technical training courses.· Conducting in-house warranty training courses.· Ensuring tidiness and cleanliness of working area· Ensuring adherence of dealership processes and policies· Supporting other operational areas and departments if required.· Other ad hoc assignments and projects Minimum

· Knowledge about vehicle systems and technologies· Bachelor degree holder, majored in AutomotiveRequirements and Attitude:· Minimum 01 year of experience in automobile after sales· Good English knowledge (written and spoken)· Computer skills (Microsoft Office)· Precise and accurate working style· Dynamic, positive, confident, self-motivated and good team player Ngành nghề: Cơ khí / Ô tô / Tự động hóa, Dịch vụ khách hàng, Bảo hiểm Kinh nghiệm: null Năm Cấp bậc: Nhân viên Hình thức: Nhân viên chính thức Địa điểm: Hồ Chí Minh