HCM_Head of Personal Customer Relations

a. Develop business and marketing plans. Direct, guide and lead the team, taking responsibility for individual and team KPI targets. b. Monitor and supervise the progress and performance of each specialist in the team. c. Roll out personal customer products, services and programs to the team, and plan and implement direct marketing campaigns. d. Train and coach the team in sales skills and related knowledge. 2. Ensure business operations comply with HDBank regulations, State Bank regulations and the law…. a. Supervise and inspect staff at all levels under management to ensure all staff understand and correctly implement policies and regulations. b. Be responsible for proposing credit extensions/conducting credit appraisals/reviewing appraisals/approving credit according to the responsibilities of the corresponding professional position for each specific credit application. c. Select borrowers in accordance with HDBank's direction, customer segments and product policies. d. Be responsible for meeting borrowers directly and verifying original documents as required, ensuring the authenticity and reasonableness of information and documents provided in relation to proposed credit extensions. e. Be responsible for checking that customers fully meet the conditions of pre-appraisal/pre-approval lists/policies (if any) and proposing corresponding credit extensions. - University degree in Finance, Banking, Business Administration or an equivalent professional field. - Computer proficiency: proficient in office applications. - Foreign language proficiency (English): Level C or equivalent. - Experience: At least 02 years of work experience in a related field. Industry: Banking, Finance / Investment, Sales / Business Experience: 1 Year Level: Team Leader / Supervisor Employment type: Permanent employee Location: Hồ Chí Minh