Manager - CFS Operations (3PL)

Responsibilities: • Overall management for CFS operations, in a strategic and cost-effective way. • Drive and take the lead to plan, propose initiatives or suggestions for work improvement projects, and competitive value-added services to our clients • Work proactively and closely with related business stakeholders to meet the customers’ expectations, manage project implementation and execution to achieve objectives of profit growth, and ensure KPIs met • Ensure the operations are being managed in full compliance with company policies and lawful regulations • Supervise and control all related custom process regarding to CFS and bonded warehouse operation • Ensure that HSSE is executed in line with Maersk initiatives at all times • Follow up on target KPI’s and recommend process improvements and adopt lean logistics practices and a continuous improvement mindset: • Take training/ coaching to supervisor/ workforce who under your report line • Work in conjunction with Maersk HR for recruiting, training, warning, terminating the labor contract and paying employee interests according to Vietnam labor law • Follow up administration issues for day by day labor requirements • Organize and attend necessary weekly and monthly meetings with Supervisors and/or labor groups to understand and deal with any issues and to issue timely instruction on changes or improvements when required • Ensure that KPI’s are produced in full and on time • Strengthen team through training and development. End results • New customers onboarding and go-live smoothly • All inbound & outbound shipments proceed as a plan with no delay and penalty or extra cost will incur • Continuous improvement in operations processes • Customers satisfaction Accountabilities: • Achieve KPI of operations • Adhere to company policy Education: • Bachelor’s Degree Professional Qualification/Certification: • Preferably with Professional Certification Experience: • 3-5 years of professional experience in contract logistics/distribution center operations/Customer service • Solid experience in managing the sizable team • Knowledgeable in CFS and operation processes. • Strong experience in customs related. • Analytical and strategic thinking • Strong customer mindset • Result-orientated, good business sense, and hands-on • Proactive, detail-minded, and continuous improvement • Sound negotiation, presentation, and interpersonal skills • Proficient in using Microsoft Office, WMS, TMS • Good English communication skills (verbal & written) BENEFIT: - 15 days annual leave & 7 days sick leave - 2 paid holidays in December - Comprehensive health insurance (including eligible family members) - 24/7 personal accident & life insurance - Annual performance-based salary review - 13th-month salary & performance bonuses - Training & personal development opportunities Ngành nghề: Vận chuyển / Giao nhận / Kho vận, Xuất nhập khẩu, Sản xuất / Vận hành sản xuất Kinh nghiệm: 3 Năm Cấp bậc: Quản lý Hình thức: Nhân viên chính thức Địa điểm: Bình Dương